Frequently Asked
Questions

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Why tip movers?

As a fully licensed and insured local moving company, Crystal Lake Movers does not include tips in our rates or consider them mandatory, as our movers are working for their paychecks. If our movers complete your relocation in a satisfactory manner and provide you with an exceptional service you are happy with, you are always free to tip them if and as much as you would like.

Will movers pack for you?

Most moving companies do offer packing services along with their standard moving services, but none of them could possibly compete with the packers at Crystal Lake Movers. Our modern training courses that our movers are obligated to complete before being sent to any moving job specializes them in packing your items to perfection. We also use quality packing supplies that will make sure that your items are always protected during transit.

Will movers take apart beds?

Professional movers will always provide you with furniture assembly services. Crystal Lake Movers sends their movers to your location with a complete set of tools and moving equipment that will be needed in order to treat your belongings properly and provide you with the smoothest moving service. Your heavy items such as your bedroom set, will be efficiently disassembled, safely handled and reassembled at your new home.

Can movers move plants?

Plants are a confusing topic in the moving industry. Most moving companies don’t move plants due to liability reasons. Crystal Lake Movers does move plants, but we do advise our clients strongly to relocate their plants on their own as they are extremely fragile during transit and there is no effective manner in which they can be protected.

Are movers always late?

Crystal Lake Movers takes pride in our punctuality, which means that we are always on time whenever you may need us. Once we agree on a specific time for the start of your moving experience, that is exactly when our movers will arrive to your location with no exceptions. We want to be the local movers you can always rely on.

What will movers refuse to move?

Any dangerous or harmful items, such as flammables, toxic liquids/solids, firearms, chemicals, will not be moved by any professional, licensed moving company. This can present a huge hazard to our movers, your belongings and your entire move. If you are experiencing confusion with a certain item and whether we would be able to move it, you can always give us a call and we will help you out.

When do movers start charging?

This depends on the policy of each company. Some movers might charge you from parking to parking, some will start charging you once they arrive at your location, and some might offer flat rates for your move. Crystal Lake Movers will start charging you once we arrive at your location and start working, and stop the clock once your move is completed.

Are movers worth it?

This depends from person to person, and their individual experiences. The testimonials of our clients can provide you with information regarding the service they have received from us. We want to save you the time and hassle moving can require, and for that fact alone – moving is worth it. You wouldn’t have to stress about a single thing, or move a muscle during your relocation. Our movers will take care of your entire relocation for you.

Where to find movers?

Asking your friends or family for recommendations can be a good option when searching for movers, as well as looking online. You can always do your own research and call moving companies around, requesting quotes from each. Checking Yelp is another great option when looking for movers.

Are movers cheaper on the weekdays?

Most moving companies do offer different rates for moving on weekdays as opposed to weekends, due to the fact that most people tend to move on weekends. To fill in the available spots during the week, moving companies offer their services at cheaper rates.